Shipping Policy

Last Updated: 05/06/2026

Thank you for shopping with KXL Holdings. We are committed to providing you with a smooth and reliable shopping experience. Please review our shipping policy below.

Processing Time

All orders are processed within 24 hours after payment is confirmed. Orders are not processed, shipped, or delivered on weekends or public holidays.

During periods of high order volume, processing times may be slightly delayed. If there is a significant delay in shipping your order, we will contact you via email.

Shipping Times

We currently ship throughout the United States.

Estimated delivery times:

• Standard Shipping: 3-5 business days

• Express Shipping (if available): 1-3 business days

Please note that delivery times are estimates and are not guaranteed. Shipping times may vary due to factors beyond our control, including carrier delays, weather conditions, customs processing, and peak holiday periods.

Shipping Costs

Shipping costs are calculated and displayed at checkout. Promotional offers such as free shipping may be available from time to time and will be clearly stated on our website.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing tracking information. Please allow 24 hours for tracking updates to appear in the carrier's system.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

If you notice an error in your shipping details, please contact us as soon as possible at support@kxlholdings.com. We cannot guarantee address changes once an order has been processed.

Lost, Stolen, or Delayed Packages

We are not responsible for packages that are lost, stolen, or delayed after they have been handed over to the shipping carrier. However, we will do our best to assist you in resolving any shipping issues.

If your package has not arrived within 15 business days of shipment, please contact us so we can investigate the matter.

Multiple Shipments

In some cases, items from the same order may be shipped separately depending on inventory availability and warehouse locations. You will receive tracking information for each shipment when applicable.

Customs and Import Duties

For shipments within the United States, customers generally will not incur additional customs charges. Any unexpected fees imposed by local authorities remain the responsibility of the customer.

Contact Us

If you have any questions regarding this Shipping Policy, please contact us:

Email: support@kxlholdings.com

Telephone: +1 (307) 622-4622

Business Hours: Monday – Friday, 9:00 AM – 5:00 PM